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April 10, 2003	–	San Francisco, CA	The Westin St. Francis Hotel 335 Powell Street Union Square, CA 94102 415-397-7000 Visit website
April 24, 2003	–	Boston, MA	The Crowne Plaza Hotel 1360 Worchester Street Natick, MA 01760 508-653-8800 Visit website
May 1, 2003	–	Dallas/Ft. Worth, TX	The Fairmont Hotel 1717 North Akard St. Dallas, TX 75201 214-720-2020 Visit website
May 15, 2003	–	New York, NY	The Hotel Intercontinental – The Barclay 111 East 48th Street New York, NY 10017 212-906-3124 Visit website
May 29, 2003	–	Chicago, IL	The Wyndham Hotel 633 North St. Clair Chicago, Il 60611 312-567-1234 Visit website
June 5, 2003	–	Toronto, Canada	Intercontinental Toronto 220 Bloor Street West Toronto, M5S1T8 Ontario, Canada 416-960-5200 Visit website

What is it About

At this full day executive meeting, attendees learn the business, legal and financial dynamics critical to each step of the outsourcing process. With a unique, process-centric format, presenters will examine the best practices used to minimize risks and maximize short & long term benefits on new and existing engagements. Conference delegates will learn about emerging trends shaping outsourcing today and shop solutions offered by best-of-breed service providers.

The Outsourcing Institute’s 2003 Spring Roadshow, Business Transformation Through Outsourcing: Mastering the Process, is designed to demystify the complexity of the outsourcing process by featuring richly developed accounts of successful outsourcing initiatives, serve as a forum for discussion, promote best practices, and demonstrate the measurable benefits of this evolving business model. In program sessions and breakouts, OI will examine the strategic and operational challenges for companies of all sizes whether they are considering outsourcing or, well on their way in the process. Presentations typically fit within one of three topical areas:

1. Strategy: RFP development, capital structure, transition strategies, planning and budgeting, resource allocation, performance management, alliances and partnering, business risk management, governance and legal issues.
2. Operations and the outsourcing business tool kit: decision-support, process redesign, program management, infrastructure development, business process outsourcing, value chain information integration, and P&L and total financial management.
3. Organizational change: leadership, human capital development and/or redeployment, knowledge management, and new skills required.

The Full Day Event Format Includes:

Content Sessions
Interactive and process-centric sessions which explore industry trends and best practices in all
aspects of outsourcing, from RFP development to managing your existing outsourcing relationships. Presentations are led by industry experts and focus on tactical and strategic solutions
that are critical components for successful outsourcing.

Panel Discussion
Moderated by a member of The Outsourcing Institute’s staff, along with a panel of industry leaders, and platinum sponsors, this highly interactive discussion will surface and debate the trends, issues and challenges impacting the current and future state of the outsourcing marketplace.

Case Study Presentation
Real buyers present their perspective challenges and the dynamics of one of their very own outsourcing engagements. Attendees learn what and why they choose to outsource, what they were looking for in a Service Provider, the obstacles they faced and the operational success of their outsourcing relationship to date.

Who Should Attend?
• Chief Executive Officers
• Chief Information Officers
• Chief Resource Officers
• Chief Financial Officers
• Chief Operating Officers
• Analysts & Influencers
• Sourcing & Procurement Executives
• HR & Org Development Management
• Business Unit/Operating Unit
• Executives and those involved in Sourcing Administration

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