While most enterprises try to survive, the outsourcing industry
continues to thrive.
A decade ago, cost reduction took center stage as companies
sought short-term, “band aid” solutions from outsourcing
and received equivalent tactical benefits. But, the market
has turned. It’s “do or die” and outsourcing
is no longer about cost savings. Now it’s an essential
revenue and growth strategy for every corporation.
 In
this unpredictable—and mostly down—economy where
most companies struggle to “do more with less,”
outsourcing is not only a clever alternative to hiring, but
also a means to turn “big picture” goals into
reality faster and more effectively than ever—with measurable
returns. Now everybody wants to plug into “OPR”—other
people’s resources—and strategically focus internal
resources towards doing what they do best. No more, no less.
To make that happen, outsourcing governance and relationship
management are now more important than ever. See Key Factors
for Successful Outsourcing on page 7 for insights on successful
relationship management or contact the Outsourcing Institute
Advisory Services.
What’s the next challenge? Set your sights on one critical
in-house resource to leverage outsourcing initiatives most
effectively—Strategic Sourcing Centers led by Chief
Resource Officers (CRO).
Our 1995 prediction on this fresh breed of senior executive
is now a growing trend, with more and more companies evolving
central business units empowered as the focal point of all
outsourcing strategy, implementation and relationship management.
Outsourcing pros now own a seat at the executive table.
The outsourcing marketplace is healthy, strong and growing.
Our Fifth Annual Outsourcing Index shows most outsourcing
initiatives reported are in early stage procurement. That
means a record number of deals will be struck in the next
6 to 12 months. Next year promises to be even better.
The Outsourcing Institute’s commitment to innovation
and investment, along with its mission of providing our members
and the marketplace with up to the minute research and information
on the outsourcing industry has made it the most respected
and relied upon resource for outsourcing buyers, service providers
and market influencers. For more information on CRO trends,
strategic sourcing centers and program services to help you
buy and sell more intelligently, visit outsourcing.com.
Frank J. Casale
Founder and CEO
The Outsourcing Institute
|
